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Stein Mart, Inc. | Company Profile, Marketing Contacts, Media Spend, Brands

Stein Mart, based in Jacksonville, FL, is a US based department store chain. The company, with nationwide locations and operations, provide off-price apparel, accessories, gifts, linens, and shoes for men and women.

Main Telephone (904) 346-1500
Main Fax (904) 398-4341
Primary Address
1200 Riverplace Boulevard
Jacksonville, FL 32207-9046

Stein Mart, Inc. Contacts

Contacts (5/12)
Name Title State
Hunt H. Chief Executive Officer FL
Sample of Associated Brands
Email: *****@*******.***
Main Phone: (904) 346-1500
Direct Phone: *** **** ***   ext: ****
Direct Fax: *** **** ***
Assistant Name: ** **** ***
Assistant Phone: *** **** ***
Address: 1200 Riverplace Boulevard
Jacksonville, FL

Gregory K. Executive Vice President & Chief Financial Officer FL
Sharon H. Chief Information Officer FL
MaryAnne M. President FL
Glori K. Senior Vice President, Marketing & Advertising FL

Media Spend

Media Spend Summary
Media Spend Channel

Associated Brands

Brand Media Spend
Stein Mart, Inc. ********

Agency Relationships

Brand Agency Service From To
***** ****, ***. *** ***** *****, ***. media buying & planning unknown present
***** ****, ***. ***** *********** | ********* Creative, Social 2017 present

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Score 36 - Future Possibility: Stein Mart CEO out after six months

Subject: digital, social, broadcast, omnichannel, e-Commerce

Company: Winmo)

Opportunity: After just six months, Stein Mart CEO (and chief merchandising officer) Dawn Robertson has resigned. Until a permanent replacement is named, SM's president and COO Hunt Hawkins will serve as interim CEO. No official reason was given for Roberson's departure, but in a preview of its Q3 results, SM noted that same-store sales were down 4% and alluded to "missteps." In the release, Hawkins also said SM believes in the new merchandising strategies it has implemented, but acknowledged they had been implemented too rapidly, proving to be "challenging" for its customers. 

Remember that in May's Q1 earnings call, Robertson said that SM was developing a new marketing strategy in order to reach new customers (more here). This includes a "detailed" digital marketing component to improve search engine marketing/SEO, omnichannel opportunities, social media marketing, mobile and "more."  

Even with Robertson's departure, these new marketing efforts should continue. Sellers - this opportunity is pretty straight-forward. Digital, social and mobile sellers whose focus is 30-to-70-year-old women with a “younger mindset” (more below) should be reaching out now.  

Agency readers, a new leader could signal other executive changes down the line, which in turn could trigger roster reviews. Reach out, for sure, since the plan is to engage in new marketing efforts, but don't be surprised if this opportunity requires your long game. NSA Media handles media buying and planning..

Additional Information

Target Audience: Stein Mart is currently working on a strategy to attract the modern customer that includes our current demographics and “a slightly younger attitudinal customer.” Robertson pointed out that other retailers have tried to change their customer in the past, often with little success. “[Stein Mart],” she said, “[is] mindful of this, and we’ll certainly go about it very cautiously, not alienating our current customer base, while testing this younger thinking for our longer-term growth.”

Keep in mind that Robertson said the company is going after a “younger attitudinal customer” versus just young. she clarified: “This is not a focus on millennials at all, so don’t even think that. But it’s more about more modern product, modern product that women who go from 30 to 70 would wear. So it’s not necessarily an age, but more about modern product, and when we identify the vendors that will even help you understand it even better.”

Media Spend: According to Kantar Media, Stein Mart spent $16.8 million on measured media in 2015. The most money was allocated to print ($9.2 million) and broadcast ($6.8 million).

National TV Spend: So far in 2016,

Digital Breakdown: Pathmatics reports that SM has spent $60,000 on 53 desktop ads through Q3 2016 (9.2 million impressions). Most of these ads - 80% - were placed site direct, while the remainder were placed through Google AdX + AdSense (19%).

Top desktop destinations include This is roughly 50% less than the same period 2015 ($126,900; 21.1 million impressions).

SM has only spent $3,000 on mobile and video ads combined this year (322,000 impressions).

1200 Riverplace Blvd.
Jacksonville, FL 32207
(904) 346-1500

Glori Katz
Senior Vice President, Marketing & Advertising
(904) 346-1500 (Asst: Jackie)

Lorraine Ewing
Manager, e-Commerce Marketing
(904) 346-1500

Susan Miller 
Director, Advertising & Marketing
(904) 346-1500