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Tiffany & Company | Company Profile, Marketing Contacts, Media Spend, Brands

Headquartered in New York, NY, Tiffany & Company operates jewelry and specialty retail stores in the Americas, Asia-Pacific and Europe and sells direct through Internet, catalog and business gift operations. In addition to jewelry, Tiffany's also offers a collection of fine china, crystal, stationary, fragrances & silverware.

Main Telephone (212) 755-8000
Main Fax (212) 230-6734
Primary Address
727 Fifth Avenue
New York, NY 10022

Tiffany & Company Contacts

Contacts (5/30)
Name Title State
Alessandro B. Group Chief Executive Officer NY
Sample of Associated Brands
Email: *****@*******.***
Main Phone: (212) 755-8000
Direct Phone: *** **** ***   ext: ****
Direct Fax: *** **** ***
Assistant Name: ** **** ***
Assistant Phone: *** **** ***
Address: 727 Fifth Avenue
New York, NY

Caroline N. Chief Brand Officer NY
Beth C. Executive Vice President NY
Leigh H. Senior Vice President, Secretary & General Counsel NY
John P. Senior Vice President, Global Operations & Customer Services NY

Media Spend

Media Spend Summary
Media Spend Channel

Associated Brands

Brand Media Spend
Tiffany & Company ********
Elsa Peretti *
Paloma Picasso *
Jean Schlumberger *
1837 *

Agency Relationships

Brand Agency Service From To
**** ******* *** media buying & planning 2014 present
**** ************ *** media buying & planning 2014 present
****** ******* *** media buying & planning 2014 present
******* & ******* ****** & ****** AOR - creative 2014 present
******* & ******* *** media buying & planning 2014 present

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Q4 Media Opps: Tiffany & Co launches OOH ads in Grand Central Terminal (Score 49)

Subject: Online, digital, social media, mobile, sponsorship, events, experiential, luxury

Company: Tiffany & Co., New York-based luxury jewelry retailer 

Opportunity: The luxury jeweler recently launched a series of OOH displays in NYC's Grand Central Terminal. Aimed at creating brand awareness, the campaign includes large framed wallscape posters, vertical kiosks and a backlit wall display. The displays feature the iconic Tiffany blue and highlight two of Tiffany's watches - the Tiffany East West and the Tiffany CT60. Tiffany worked with

In keeping with the earlier pronouncement that the company will "never be state of the art" in digital (more here), the displays do not feature a mobile activation or scannable code. Outfront's CMO Jodi Senese said: "Research has shown that consumers are 48% more likely to click a mobile ad after being exposed to the same ad on OOH first. Simply put, OOH is the best primer for mobile engagement."

Therefore, sellers, continue to look for revenue tied to similar efforts, particularly around the holidays (engagement season). In its late May Q1 earnings call, VP of investor relations Mark Aaron stated that the company is focusing marketing communications on the “soft” engagement jewelry and wedding band category. 

Digital and print sellers will certainly have the upper hand here, as Tiffany’s does not currently run TV ads. While wedding endemic sellers are likely to reap the most revenue here, other millennial-focused sellers should also be reaching out, as Tiffany's Gift Guide is the focus of many of its display ads this year (more below).

Additional Information

New Product Launch: The company will accelerate introduction of new products at or below the $500 price point in 2016. This includes expanding the Infinity collections, as well as new products. 

Tiffany's is also looking to establish the Tiffany T “as an icon” and will continue to leverage on newness to engage the customer even more. 

Media Spend: According to Kantar Media, Tiffany spent $38.8 million on measured media in 2015. Almost all of this – $30.3  million – was allocated to print ads. The remainder went to digital display ($3.7 million) and search ($2.6 million), and some OOH ($2.1 million).

Digital Breakdown: So far in 2016, 248 display ads have been run on 344 publishers (2% mobile; 76% placed site direct versus programmatically), Moat reports. As destinations are largely the same as last year, and include publishers such as, and Tiffany's has also already run 363 high impact ads and 16 video ads (96% of video ads were placed site direct).

Most ads this year have been run on news and style & fashion sites, which is in-line with last year's buys. The overwhelming majority of these display ads tout Tiffany's gift guide, as well as its wedding and engagement offerings.

Moat reports that Tiffany ran 312 display ads on 478 publishers in 2015 (6% mobile). Top ad destinations included,,, and (86% placed site direct versus programmatic).  The company also ran 587 high impact and 12 video ads last year – on Brides, WWD, New York Magazine and Town & Country, to name a few.  This is relatively flat compared to Tiffany's 2014 display presence.

Tiffany & Co.
727 Fifth Ave.
New York, NY 10022
(212) 755-8000

Caroline Naggiar
Chief Marketing Officer
Direct Dial: (212) 230-5328

Catherine Lacaze 
Vice President, Marketing – North America
Direct Dial: (212) 755-6549